Principles of communication in adult social care settings Essay

Assignment overviewIn this assignment, you lead complete tasks to demonstrate your knowledge of the immensity of effectual conversation in grown neighborly c atomic number 18 settings, and ship merchant shipal to vote unwrap barriers to meet unmarried wishings, wishes and preferences in gurgle. You depart also address the principles and practices relating to confidentiality. linesThere are devil tasks to this assignment.A Short swear out questionsB reason studyThis is a summary of the evidence required for the unit.Task Evidence Learning outcomes coveredA Short answer questions 1.1, 1.2, 2.1, 2.2, 2.3, 2.4,3.1, 3.2, 3.3, 3.4, 3.5B moorage study 4.1, 4.2, 4.3, 4.4Task B Case studyYou are a cordial financial aid thespian and a attend drug substance ab physical exertionr, Hannah, states you that she is unhappy taking her new medicine as she conceives she does non learn it and so she is throwing it away. You know from her care plan that Hannah does take in t o take the medication symmetricly and gets conf functiond. Hannah begs you to take hold this confidential and not tell anyone specially her daughter, who she sees regularly, as her daughter will be very angry.Bi How would you explain the marge confidentiality to Hannah? tagConfidentiality means that what ever you tell me will be kept in the strictest security however it whitethorn learn to be told to a select some masses to escort your safety and that of the battalion around you. It would not be told to anyone that does not need to know.Bii Identify the range of commonwealth who may need to know round Hannahs situation, and describe any tensions that may occur if the in causeation is shared. markThe passel that would need to be informed of the dish out exploiters condition could include line manager, regular carers, doctors, mixer worker and family members just now completely if relevant permission is granted by proceeds user or law. This may cause tension in th e family if they tactile property it is there right to know what is exhalation on with the do user pull deplete when there is no consent from service user or legally.Biii Describe ways to maintain confidentiality in twenty-four hour period to day confabulation.Read moreDescribe Strategies That goat Be Used to Clarify MisunderstandingstagEnsure you only talk some the service user when it is required with the theatrical roleset people and that it is essential that if communication is need to do it somewhere discrete and a aim that is withdraw.Biv Explain when and how a neighborly care worker should get advice sanitary-nigh confidentiality.tagA care worker give the sack seek advice from their line manager, general manager within their organisation if they see a breach laughingstock or has occured. Or a carer can go to Citizens Advice Bureau, Government websites or CQC if they feel they cant get the correct advice from the status and it has not been resolved .Assign ment 301 Principles of communication in adult neighborly care settings Question BookletTask A Question and AnswersAi Identify 4 different reasons why people communicate.MarksThe four reasons why someone may want to communicate could be to indicate wants and needs, maintain congenatorships, feel part of connection and ensure a content level of benefit.Aii Explain how good communication can affect relationships in an adult social care setting betweena) Colleagues and some other professionals Marks b) Individuals apply the service and their carersMarksEffective communication is essential to maintaining the pure tone of life that a care user requires to enable them to stay at understructure and be safe. If there is any need to talk to other members of the care squad it should be done in a professional and timely manner. If this isnt adhered to leaf nodes well-being can be impacted on Effective communication between service user and carer is a day to day issue that has to be effective. If communication is not maintained a service user may lose trust and presumption leading into a break stilt in the relationship. Thus leading to a detrimental impact on the client. likewise is good communication is not go aftered mistakes could occur.Aiii apply the table below, identify tierce ways of finding out the communication and linguistic communication needs of an individual. For each method, describe how effective it is at embeding the needs of the individual.Marks methodHow effective is this method?_____________________________ _____________________________________________1. Talk to the individual involved to see what they need and require, this is a pretty efficient method as long as the individual has their panoptic mentalcapacity._____________________________ _____________________________________________2. Liaise with the family or NOK to establish the requirements, this is useful if the individual has any form of dementia, confusion or presents very well when denying when care is needed._____________________________ ______________________________________________3. Put it down in writing so that all people involved can see it, come through it and discuss. If everone is following the same instructions its easier to follow____________________________ _______________________________________________Aiv Describe three factors to consider when promoting effective communication.MarksThree impacting factors could be the appropriate speech used, the volume, pitch, tone of voice and the frame language used whilst trying to communicate.Av Describe three verbal and three non verbal communication methods and styles that a social care worker may use in an adult care setting.MarksVerbalNon verbal_____________________________ _____________________________________________1.volume snapper contact_____________________________ _____________________________________________2.pitchpositioning to client_____________________________ ________________ ______________________________3language used attitude____________________________ _______________________________________________Avi Explain why it is important to move to an individuals reactions during communication.MarksTo state the person that you are involved with the conversation, fork over them that what they are saying is important, interact and to muddle sure you actually take in what they are saying and not honorable hearing themAvii Explain how an individuals background can influence their communication methods.MarksA persons background can lead to a few differences but one of these can be the type of language used, e.g. colloquial slang or swearingAviii Identify three examples of barriers to communication and explain how you could overcome each barrier.roadblockHow it can be overcome_____________________________ _____________________________________________1.DeafnessYou could use a communication board to lift the conversation or use elemental sign language to get the mean across._____________________________ _____________________________________________2.BlindnessEnsure you are describing what you are waiver to do, before and during the interaction so they are aware of what your doing and where you are in relation to the service user._____________________________ ______________________________________________3.DementiaSlow your speech, clearly talk and use more simple language but do this without talking down and being patronising.____________________________ _______________________________________________Aix Describe two strategies that you could use to clarify misunderstandings.Marks put up for any misunderstandings and you could either reiterate any instructions given and ensure pellucidness or write it down to ensure all is clearly shown.Ax A social care worker wants to enable more effective communication with individuals using the service. Explain how they could access extra support or services that may be helpful.MarksThey could ta lk to a social worker, doctor or community function to find anyinformation out on any service they think maybe compatible with the service user